Concierge Daily Worker

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Concierge Daily Worker supports guests with local recommendations, transportation arrangements, directions, luggage assistance, restaurant bookings and other personal requests. Requirements typically include a friendly and professional manner, good communication skills, basic computer knowledge, reliable attendance and the ability to work shifts, weekends and public holidays. Previous experience in concierge, guest services, front office or hospitality is advantageous. Candidates should have a service-focused attitude, strong knowledge of Jakarta or willingness to learn the city, good grooming standards and the ability to remain calm while handling several requests. English communication is usually expected; Indonesian is essential, and additional languages are an advantage.

About the employer

Mercure Jakarta Gatot Subroto is an Accor hotel located in Jakarta’s Mampang Prapatan area, near the Gatot Subroto business corridor. Mercure is Accor’s internationally recognised midscale hospitality brand, combining locally inspired design, welcoming service and practical accommodation for business and leisure travellers. The hotel serves corporate guests, visitors attending events and travellers exploring Indonesia’s capital. Its operations include guest rooms, food and beverage outlets, meeting facilities and front-office services such as concierge assistance. As part of Accor, the property offers employees exposure to international hospitality standards, structured operating procedures and opportunities to develop within a global hotel group. The work environment is guest-focused and typically requires teamwork across reception, housekeeping, food and beverage, security and engineering departments.