Concierge Daily Worker

Job Description

The Concierge Daily Worker supports guests with local recommendations, transportation arrangements, directions, luggage assistance, restaurant bookings and other personal requests. Requirements typically include a friendly and professional manner, good communication skills, basic computer knowledge, reliable attendance and the ability to work shifts, weekends and public holidays. Previous experience in concierge, guest services, front office or hospitality is advantageous. Candidates should have a service-focused attitude, strong knowledge of Jakarta or willingness to learn the city, good grooming standards and the ability to remain calm while handling several requests. English communication is usually expected; Indonesian is essential, and additional languages are an advantage.

Company Info

Mercure Jakarta Gatot Subroto is an Accor hotel located in Jakarta’s Mampang Prapatan area, near the Gatot Subroto business corridor. Mercure is Accor’s internationally recognised midscale hospitality brand, combining locally inspired design, welcoming service and practical accommodation for business and leisure travellers. The hotel serves corporate guests, visitors attending events and travellers exploring Indonesia’s capital. Its operations include guest rooms, food and beverage outlets, meeting facilities and front-office services such as concierge assistance. As part of Accor, the property offers employees exposure to international hospitality standards, structured operating procedures and opportunities to develop within a global hotel group. The work environment is guest-focused and typically requires teamwork across reception, housekeeping, food and beverage, security and engineering departments.

Destination Guide

Indonesia offers varied hospitality opportunities across Java, Bali, Lombok, Sumatra and other islands. Jakarta, on Java, has strong demand for hotel, restaurant, events, retail and corporate-service staff, while Bali and Lombok are especially active in resorts, wellness, tourism and guest services. Life is generally social and community-oriented, with diverse food, religious traditions and a relaxed approach to leisure, although Jakarta is busy and traffic can be challenging. Living costs vary considerably; Jakarta and Bali’s main tourist areas are usually more expensive than smaller cities. Foreign workers normally need an employer-sponsored work permit and appropriate limited-stay visa, so employment should be arranged before arrival. Indonesian language skills are valuable, and candidates should check current immigration rules, accommodation, insurance and local employment conditions before relocating.