Cluster General Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Cluster General Manager leads the performance and daily operations of multiple Accor properties in Doha, with responsibility for commercial results, guest satisfaction, team engagement, brand standards and owner relationships. Candidates are typically expected to have substantial senior hotel management experience, preferably in an international or luxury environment, along with a strong record in multi-property leadership, budgeting, revenue generation and operational improvement. Excellent communication, financial understanding, strategic planning and people-management skills are essential. Experience in the Qatar or wider Middle East hospitality market is advantageous. The successful candidate should be commercially minded, culturally aware, decisive and able to motivate diverse teams while maintaining high service standards.

About the employer

Accor is a major international hospitality group operating hotels, resorts and serviced residences across the world. Its portfolio includes well-known brands such as Raffles, Fairmont, Sofitel, Pullman, Mövenpick, Novotel, Mercure, ibis and Swissôtel, covering luxury, premium, midscale and economy segments. The company combines accommodation, dining, meetings, lifestyle and wellness experiences, supported by a broad loyalty programme and global commercial network. In Qatar, Accor operates and manages properties serving business travellers, tourists, events and long-stay guests. The group places strong emphasis on guest experience, operational performance, sustainability, inclusion and employee development. A Cluster General Manager role within Accor normally involves coordinating several hotels or business units, aligning them with group standards while adapting strategy to local market conditions and ownership expectations.