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Portfolio Group Reservations Coordinator

Australia ibis Styles Sydney Central AUD 65,000–AUD 75,000 per year plus superannuation*
Job Description

The Portfolio Group Reservations Coordinator manages group accommodation enquiries, bookings and related administration across the hotel portfolio. Candidates should have hotel reservations, front-office or customer-service experience, strong organisation and communication skills, attention to detail, and confidence using reservation systems and standard office software. Experience with Opera or similar property-management systems is advantageous. The role expects professional follow-up with clients and hotels, accurate data entry, timely responses, teamwork, and the ability to manage competing priorities in a busy environment. Knowledge of group bookings, room inventory, rates and hotel operations would be beneficial.

Company Info

ibis Styles Sydney Central is part of Accor, a leading global hospitality group operating hotels, resorts and lifestyle properties across many countries. The ibis Styles brand is known for approachable, design-led hotels that offer practical accommodation, welcoming service and locally inspired interiors at accessible prices. Located in central Sydney, the hotel serves leisure travellers, business guests and groups, with convenient access to transport, shopping, restaurants and major attractions. Accor promotes career development, internal mobility, training and employee benefits through its broader hospitality network. Team members typically work in a multicultural environment where guest satisfaction, collaboration, commercial awareness and consistent service standards are important. As an Accor property, ibis Styles Sydney Central combines the character of an individual hotel with the systems, support and international opportunities of a large hotel company.

Destination Guide

Australia offers opportunities in hotels, restaurants, tourism, events, retail, healthcare, construction, technology and skilled professional services, particularly in Sydney, Melbourne, Brisbane, Perth and regional destinations. Workplace culture is generally friendly, direct and team-oriented, with strong emphasis on punctuality, safety, customer service and work-life balance. Lifestyle varies from busy city living to relaxed coastal and regional communities; living costs, especially rent, can be high in Sydney. Visa options include employer-sponsored visas, skilled migration pathways, student visas and Working Holiday visas for eligible nationalities and age groups. Applicants should check current requirements, work rights, health insurance and sponsorship conditions through the Australian Department of Home Affairs. Relocating usually requires securing accommodation, a tax file number, a bank account and suitable private or employer-supported health cover. Public transport is useful in major cities, while regional roles may require a car.

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