Club Millesime & Butler Assistant Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Club Millésime & Butler Assistant Manager supports the daily operation of Sofitel’s executive club and butler services, ensuring polished, personalized guest experiences. Responsibilities typically include supervising colleagues, coordinating arrivals and departures, handling VIP requests, managing lounge service, resolving complaints, maintaining service standards, and working closely with Front Office, Food and Beverage, Housekeeping, and Concierge teams. Candidates are expected to have luxury hotel or executive lounge experience, strong communication and leadership skills, professional presentation, attention to detail, and confidence dealing with international guests. Fluency in English is normally required; additional languages and experience with hotel systems are advantageous. Flexibility for shifts, weekends, and public holidays is essential.

About the employer

Sofitel Bali Nusa Dua Beach Resort is a luxury beachfront resort operated under Sofitel, Accor’s French-inspired luxury hospitality brand. Located in the Nusa Dua resort area of Bali, the property combines contemporary comfort with elements of Balinese culture and offers accommodation, restaurants, wellness facilities, event spaces, pools, and dedicated guest services. Sofitel properties are known for refined design, personalized hospitality, and the brand’s emphasis on French art de vivre. As part of Accor, the resort provides employees with access to an international hospitality network, structured training, career mobility, and employee travel benefits, subject to local policies. The hotel serves leisure travelers, families, weddings, groups, and business or incentive guests, making teamwork, cultural awareness, and consistently high service standards important across all departments.