Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Receptionist welcomes guests, handles check-in and check-out, manages reservations and payments, answers enquiries, and coordinates with housekeeping and other hotel departments. Candidates should have previous hotel or customer-service experience, strong communication and interpersonal skills, professional presentation, and good English. Knowledge of additional languages, especially Arabic or Russian, is advantageous. Familiarity with hotel property-management systems, cash handling, and basic office software is helpful. The successful candidate is expected to provide warm, efficient service, remain calm under pressure, resolve guest concerns professionally, and follow Rixos and Accor standards. Flexibility to work shifts, weekends, and public holidays is essential.

About the employer

Rixos Al Mairid Ras Al Khaimah is a large luxury beachfront resort in Ras Al Khaimah, operated under the Rixos brand and part of Accor. The resort combines upscale accommodation with extensive leisure facilities, restaurants, bars, pools, beach activities, family entertainment, and wellness services. Rixos is known for an all-inclusive hospitality concept, energetic service culture, and a strong focus on guest experiences. Accor is a major international hospitality group with hotels and resorts across the world, offering structured training, career mobility, and internationally recognised operating standards. Employees at Rixos Al Mairid work in a multicultural environment and support leisure, family, and event guests. The property is located near the coastline and Ras Al Khaimah’s growing tourism attractions, making it a suitable workplace for candidates interested in resort operations and international hospitality careers.