The Cluster Sales Manager is responsible for driving business development and sales performance across Novotel Bur Dubai and potentially other assigned properties. The role typically requires a degree or diploma in hospitality, business, or a related field, together with several years of hotel sales experience, preferably in Dubai or the wider UAE. Candidates should understand corporate, leisure, group, and MICE markets, maintain strong relationships with clients and travel partners, and be confident using CRM and sales systems. The successful candidate is expected to achieve revenue targets, develop new accounts, manage sales plans, monitor competitors, coordinate with revenue and operations teams, and represent the hotels professionally. Strong communication, negotiation, presentation, networking, organization, and leadership skills are essential.
Novotel Bur Dubai is a contemporary midscale hotel operated under Accor, one of the world's leading hospitality groups. Located in Dubai's historic Bur Dubai district, the hotel serves business travelers, leisure guests, families, and groups, with convenient access to healthcare, shopping, cultural attractions, and transport links. Novotel is known for practical comfort, modern facilities, approachable service, and value-focused accommodation. As part of Accor, the property benefits from an international reservation network, loyalty program, training resources, and career mobility across a broad portfolio of hotels and brands. The hotel's commercial team works with corporate clients, travel agencies, event organizers, government accounts, and local businesses to build occupancy and revenue. Employees are generally expected to demonstrate professionalism, teamwork, guest focus, and alignment with Accor's standards for responsible and inclusive hospitality.
The United Arab Emirates is not an island, but it offers a highly international lifestyle across seven emirates, especially Dubai and Abu Dhabi. Hospitality, tourism, aviation, retail, events, finance, technology, and construction provide varied employment opportunities. The culture combines Emirati traditions, Arabic hospitality, and a large expatriate community; modest dress and respect for Islamic customs are advisable, particularly during Ramadan. Dubai offers beaches, desert activities, restaurants, shopping, nightlife, and excellent public transport, although housing, schooling, and leisure can be expensive. Most foreign employees need an employment visa sponsored by their employer, who normally arranges entry permission, medical checks, Emirates ID, and residency formalities. Candidates should verify contract terms, insurance, accommodation or allowance, gratuity, and relocation support. A valid passport, attested qualifications where required, and police clearance may be requested. UAE summers are extremely hot, while winters are pleasant and popular for outdoor activities.
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