Food & Beverage Supervisor

Job Description

The Food & Beverage Supervisor supports the smooth operation of the hotel’s restaurant, bar, breakfast service, events and related outlets. Requirements generally include previous experience in hotel or restaurant food and beverage operations, strong customer-service skills, knowledge of service standards, responsible alcohol service certification and the ability to supervise and train team members. The successful candidate is expected to lead by example, coordinate daily shifts, maintain high standards of cleanliness and presentation, handle guest requests and complaints professionally, manage basic stock and cash procedures, and work flexibly across mornings, evenings, weekends and public holidays. Good communication, teamwork, organisation and a positive attitude are essential.

Company Info

Mercure Brisbane Spring Hill is part of Mercure, Accor’s international midscale hotel brand. Located in Brisbane, Queensland, the hotel provides accommodation, dining and guest services for business travellers, leisure visitors and groups. Mercure properties are known for combining dependable international hotel standards with a sense of local character, and their food and beverage teams play an important role in delivering a welcoming guest experience. Accor is a major global hospitality company operating hotels, resorts and serviced properties across numerous brands and countries. Employees may benefit from structured training, career development opportunities, staff discounts and the chance to move between properties or departments. The Brisbane Spring Hill role would suit a hospitality professional who enjoys guest interaction, team leadership and working in a busy hotel environment.

Destination Guide

Australia offers strong opportunities in hospitality, particularly in Brisbane, Sydney, Melbourne, Perth, the Gold Coast and regional tourism destinations. Hotels, restaurants, resorts and event venues regularly recruit supervisors, chefs, waitstaff and front-office employees. Workplace culture is generally practical, friendly and safety-conscious, with emphasis on punctuality, teamwork, customer service and respectful communication. Brisbane provides a warm climate, outdoor lifestyle, beaches and easy access to Queensland attractions, although rental costs and transport expenses should be planned carefully. Most overseas applicants need a suitable visa, such as a Working Holiday visa, employer-sponsored visa or another work-authorised pathway. Requirements vary by nationality, age, qualifications and occupation. Before relocating, arrange health insurance, tax and banking details, accommodation and proof of work rights. Responsible service of alcohol certification may also be required for food and beverage roles.