Director of People & Culture

Job Description

The Director of People & Culture leads the hotel’s people strategy, employee experience and human resources function. The role typically requires strong hospitality HR experience, knowledge of Australian employment law, excellent communication skills and the ability to advise leaders on recruitment, performance, development, engagement and workplace relations. The successful candidate is expected to build an inclusive culture, support colleagues throughout the employee lifecycle, maintain accurate HR practices and align people initiatives with business goals. Experience opening or managing hotels, working with diverse teams and handling sensitive matters professionally would be highly valued. A practical, approachable leadership style and the confidence to influence department heads are essential.

Company Info

Accor is a major international hospitality group operating hotels, resorts and lifestyle properties across many countries and market segments. Its portfolio includes brands such as Sofitel, Novotel, Mercure, ibis, Fairmont, Pullman and The Hoxton. The Hoxton is a design-led lifestyle hotel brand known for distinctive interiors, neighbourhood-focused venues, restaurants, bars and an informal, community-minded atmosphere. Hoxton Melbourne Cremorne is part of the city’s creative and business-oriented Cremorne precinct, and its People & Culture team is expected to support a distinctive guest experience through strong employee engagement and thoughtful workplace practices. Accor places importance on inclusion, career development, responsible business and creating memorable experiences for both guests and colleagues.

Destination Guide

Australia offers hospitality opportunities in Melbourne, Sydney, Brisbane, Perth, Adelaide, coastal resorts and regional destinations. Hotels regularly recruit managers, chefs, front-office staff, housekeeping teams, food-and-beverage workers and HR professionals, although senior roles usually require relevant qualifications and experience. Australian workplace culture is generally direct, professional and collaborative, with strong emphasis on safety, fairness and work-life balance. Melbourne offers excellent dining, arts, sport, public transport and diverse neighbourhoods, but housing can be expensive. Common work options include employer-sponsored visas, skilled migration pathways and temporary working visas, depending on nationality, occupation and eligibility. Candidates should check current requirements with the Australian Department of Home Affairs and confirm whether the employer offers sponsorship. Relocation planning should include accommodation, tax and superannuation arrangements, health insurance and proof of work rights.