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Hospitality Workers - Christmas Casuals

Australia Qantas Lounges by Accor - Sydney Approximately AUD $30–$40 per hour, including casual loading and applicable penalty rates*
Job Description

Christmas casual hospitality workers support the operation of Qantas Lounges by Accor at Sydney Airport. Duties may include welcoming and assisting guests, preparing and replenishing buffet food and beverages, clearing tables, maintaining cleanliness, and providing friendly service in a busy lounge environment. Candidates should have hospitality, food and beverage, customer service, or cleaning experience, although suitable applicants may receive training. The role requires a professional presentation, good communication skills, attention to detail, teamwork, and the ability to work efficiently during peak travel periods. Flexibility to work early mornings, evenings, weekends, public holidays, and throughout the Christmas season is expected. Responsible service or food safety qualifications may be advantageous depending on the assigned duties.

Company Info

Qantas Lounges by Accor is a partnership between Qantas and Accor, combining Qantas’s aviation and premium travel experience with Accor’s international hospitality expertise. The lounges provide eligible Qantas passengers with comfortable spaces to relax, dine, work, and refresh before or between flights. Teams typically deliver food and beverage service, guest reception, cleaning, kitchen support, and lounge operations to a high standard. The Sydney lounges are located near the airport precinct in Mascot and serve domestic and international travellers, creating a fast-paced workplace with strong service expectations. Employees work in a multicultural environment where presentation, reliability, teamwork, safety, and attention to guest needs are important. Seasonal casual positions can provide practical experience in airport hospitality and may offer opportunities to work across different lounge service areas.

Destination Guide

Australia offers substantial opportunities in hospitality, tourism, airports, restaurants, hotels, resorts, and events, especially in Sydney, Melbourne, Brisbane, Perth, and regional tourist areas. Workplace culture is generally informal but professional, with emphasis on punctuality, safety, customer service, teamwork, and fair workplace rights. Lifestyle varies from busy city living to relaxed coastal and regional communities, with beaches, outdoor activities, and diverse food and cultural scenes. Hospitality work may involve early starts, weekends, public holidays, and seasonal demand. Visitors commonly use Working Holiday visas, employer-sponsored visas, student visas with work rights, or other eligible temporary visas; conditions differ by nationality and visa type. Applicants should check official Australian immigration guidance before travelling. Sydney accommodation and transport can be expensive, so newcomers should budget carefully, arrange valid work rights, obtain a tax file number, and consider airport commuting times before relocating.

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