The Reservation Manager is responsible for leading the reservations team, managing room bookings, maintaining accurate availability and rates, and supporting revenue optimization. Candidates should have experience in hotel reservations or front office operations, preferably in a luxury or international hotel environment. Strong knowledge of reservation systems, distribution channels, yield management, and guest communication is expected. The role requires excellent English communication, leadership, organization, attention to detail, and the ability to handle high-volume enquiries professionally. The successful candidate is expected to work closely with Front Office, Sales, Revenue Management, and other departments to maximize occupancy, improve guest satisfaction, and ensure smooth pre-arrival experiences.
Accor is a major international hospitality group operating hotels, resorts, and lifestyle properties across more than 100 countries. Its portfolio includes well-known brands such as Raffles, Fairmont, Sofitel, MGallery, Pullman, Novotel, Mercure, and ibis. Admiral Hotel Manila – MGallery Collection is a luxury boutique hotel in Manila that combines contemporary comfort with Filipino heritage and design inspired by the city’s maritime history. As part of MGallery, the property focuses on distinctive guest experiences, personalized service, and locally connected storytelling rather than a standardized hotel stay. Accor offers employees opportunities to work in multicultural teams, receive professional training, and build careers across different hotel departments and international destinations. The Manila property serves business travelers, leisure guests, and events, with a strong emphasis on premium hospitality, service quality, and memorable experiences.
The Philippines offers hotel, tourism, restaurant, travel, and customer-service opportunities, especially in Manila, Cebu, Boracay, Palawan, and other resort destinations. Manila provides the broadest career market and convenient international connections, while island locations offer a more relaxed lifestyle and stronger exposure to leisure tourism. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Living costs vary: Manila is more expensive and busy, while provincial and island areas are generally cheaper but may have fewer services. Foreign nationals normally need an employer-sponsored work visa or permit, commonly involving an Alien Employment Permit and appropriate Bureau of Immigration status. Requirements can vary by nationality and job. Relocating employees should arrange valid documents, health insurance, accommodation, and local registration before starting work. Weather is tropical, with a wet season, dry season, and occasional typhoons.
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