Front Office Trainee

Job Description

The Front Office Trainee supports reception and guest services at Mondrian Ibiza, assisting with check-ins, check-outs, reservations, guest requests, telephone enquiries and administrative tasks. Candidates should be studying or have an interest in hospitality, communicate confidently in English, and ideally speak Spanish or another European language. A professional appearance, positive attitude, customer-service mindset and willingness to work flexible shifts, including evenings, weekends and public holidays, are expected. Previous hotel or customer-facing experience is helpful but may not be essential. The successful candidate should be organised, attentive to detail, comfortable working in an international team and committed to creating a warm, efficient guest experience.

Company Info

Mondrian Ibiza is a design-led lifestyle hotel brand property located in Cala Llonga, on the island of Ibiza. Mondrian hotels are known for combining contemporary interiors, distinctive restaurants and bars, music, art and lively social spaces with modern guest services. The Ibiza property caters to international leisure travellers and offers a relaxed but energetic environment influenced by the island’s coastal setting and creative nightlife culture. Mondrian is part of Ennismore, a global hospitality and lifestyle company, with Accor providing the wider commercial and loyalty platform through its partnership with Ennismore. Employees typically work in multicultural teams and gain experience across upscale accommodation, food and beverage, events and guest relations. The brand places strong emphasis on individuality, service quality, collaboration and creating memorable experiences for guests.

Destination Guide

Spain’s islands, including Ibiza, Mallorca, Menorca and the Canary Islands, offer regular opportunities in hotels, restaurants, resorts, tourism, events, retail and water-based activities. Ibiza has a strongly seasonal economy, with many jobs concentrated between April and October. Local culture blends Spanish traditions, island communities, international residents and a famous music and nightlife scene. Lifestyle advantages include beaches, outdoor activities and a relaxed climate, although summer accommodation and transport can be expensive. EU and EEA citizens can work in Spain after registering and obtaining the required identification documents. Non-EU applicants generally need an employer-sponsored work permit or an appropriate study or internship visa before starting work. Candidates should confirm accommodation, salary, meals, transport, contract conditions and visa support with the employer. Spanish language skills are useful, while English is widely required in international hotels.