Housekeeping Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Housekeeping Supervisor is responsible for coordinating daily room and public-area cleaning, allocating tasks, inspecting standards, managing supplies, and supporting a smooth guest experience. Candidates should have previous housekeeping or hotel experience, strong attention to detail, good communication skills, and the ability to lead a diverse team. Flexibility to work early mornings, evenings, weekends, and public holidays is expected. The role also requires knowledge of health, safety, hygiene, and hotel operating procedures. A practical, organised, reliable approach and the ability to respond calmly to guest requests or operational issues are important. Experience with hotel property-management or housekeeping systems is advantageous, while a positive attitude and commitment to Accor service standards are essential.

About the employer

Accor is a global hospitality group operating hotels, resorts, and serviced residences across a wide range of brands and destinations. Its portfolio includes MGallery, a collection of distinctive boutique hotels designed around local character, memorable stories, and personalised service. Hotel St Moritz Queenstown – MGallery Collection is an upscale property in Queenstown, New Zealand, known for its mountain setting, refined accommodation, dining, and attentive guest experience. The hotel attracts international and domestic visitors throughout the year and provides employees with opportunities to work in a multicultural, high-service environment. Accor generally promotes professional development, internal mobility, inclusion, and responsible hospitality. Team members are expected to support brand standards while contributing warmth, care, and genuine local knowledge to the guest experience.