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Housekeeping Supervisor

New Zealand Hotel St Moritz Queenstown - MGallery Collection Approximately NZ$56,000–NZ$68,000 per year, depending on experience and benefits*
Job Description

The Housekeeping Supervisor is responsible for coordinating daily room and public-area cleaning, allocating tasks, inspecting standards, managing supplies, and supporting a smooth guest experience. Candidates should have previous housekeeping or hotel experience, strong attention to detail, good communication skills, and the ability to lead a diverse team. Flexibility to work early mornings, evenings, weekends, and public holidays is expected. The role also requires knowledge of health, safety, hygiene, and hotel operating procedures. A practical, organised, reliable approach and the ability to respond calmly to guest requests or operational issues are important. Experience with hotel property-management or housekeeping systems is advantageous, while a positive attitude and commitment to Accor service standards are essential.

Company Info

Accor is a global hospitality group operating hotels, resorts, and serviced residences across a wide range of brands and destinations. Its portfolio includes MGallery, a collection of distinctive boutique hotels designed around local character, memorable stories, and personalised service. Hotel St Moritz Queenstown – MGallery Collection is an upscale property in Queenstown, New Zealand, known for its mountain setting, refined accommodation, dining, and attentive guest experience. The hotel attracts international and domestic visitors throughout the year and provides employees with opportunities to work in a multicultural, high-service environment. Accor generally promotes professional development, internal mobility, inclusion, and responsible hospitality. Team members are expected to support brand standards while contributing warmth, care, and genuine local knowledge to the guest experience.

Destination Guide

New Zealand offers employment opportunities in tourism, hotels, restaurants, agriculture, construction, healthcare, technology, and skilled trades. Queenstown is a major visitor destination with strong seasonal demand, although housing can be expensive and competitive. New Zealand culture is generally informal, friendly, multicultural, and respectful of Māori heritage and tikanga. The lifestyle combines outdoor activities, clean natural surroundings, and a good work-life balance, but smaller towns may have limited public transport and services. Most overseas workers need an appropriate visa, such as a Working Holiday Visa, Accredited Employer Work Visa, or another skilled-work pathway. Requirements depend on nationality, age, qualifications, job offer, and employer accreditation. Relocating usually involves arranging accommodation, an IRD tax number, a bank account, and health or travel insurance. Checking Immigration New Zealand’s official website before travelling is essential, as visa rules and eligibility can change.

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