The Duty Manager oversees daily hotel operations during assigned shifts, ensuring smooth guest services, effective communication between departments and prompt resolution of complaints. Candidates are generally expected to have hotel operations or front-office experience, strong leadership and communication skills, and a customer-focused approach. Experience with Opera or similar property-management systems is useful, as are good English skills; additional languages are advantageous in Dubai. The role requires flexibility for shifts, weekends and public holidays, confidence in making operational decisions, attention to detail and the ability to remain calm under pressure. The successful candidate should represent the hotel professionally, support colleagues, monitor service standards and help deliver an excellent Sofitel guest experience.
Accor is a major international hospitality group operating hotels, resorts and lifestyle properties across many countries and market segments. Its Sofitel brand combines French elegance with local culture, offering upscale accommodation, dining and guest experiences. Sofitel Dubai The Obelisk is a prominent luxury hotel in Dubai’s Wafi area, known for its distinctive obelisk-inspired architecture, broad leisure and business facilities, restaurants, meeting spaces and access to the city’s attractions. The hotel serves international leisure travellers, corporate guests, groups and events. Employees are expected to provide polished, personalized service while working collaboratively across departments. Accor commonly supports career development through internal mobility, training and international hospitality opportunities, although exact benefits depend on the employment contract and local regulations.
The United Arab Emirates is not an island, but it offers coastal city life, beaches and resort destinations across Dubai, Abu Dhabi and other emirates. Hospitality is a major employer, with opportunities in hotels, restaurants, tourism, events, aviation and luxury retail. The culture is multicultural and generally welcoming, while Islamic traditions influence dress, public behaviour and holiday periods. Dubai offers an active lifestyle, modern shopping, international dining, nightlife and desert activities, though accommodation and transport costs can be high. Most foreign employees need an employment residence visa, normally arranged and sponsored by the employer after receiving a formal offer. The process usually includes medical testing, Emirates ID registration and work-permit formalities. Candidates should confirm whether accommodation, transport, meals, insurance, flights and annual leave are included. Bring authenticated qualifications when requested and check contract terms carefully before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...