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The Technology Experience Specialist (UI/UX) is expected to improve digital products and employee or customer experiences through user research, journey mapping, wireframing, prototyping, usability testing and interface design. Candidates should have experience in UI/UX, interaction design, design systems and tools such as Figma or similar platforms. Strong communication, collaboration and presentation skills are important, as the role works closely with technology, product, business and design teams. Emirates will likely expect a user-centred approach, commercial awareness, attention to detail and the ability to manage multiple projects in a large, international organisation. A relevant degree or equivalent professional experience, together with a strong portfolio demonstrating practical digital design work, is typically required.
Emirates is the international airline group headquartered in Dubai, United Arab Emirates. It operates one of the world’s largest long-haul airline networks, connecting Dubai with destinations across the Middle East, Asia, Africa, Europe, the Americas and Australasia. The group includes Emirates airline and dnata, a global aviation services provider involved in ground handling, catering, travel services and cargo. Emirates is known for its multicultural workforce, wide-body fleet, premium onboard service and significant investment in technology, operational efficiency and customer experience. The company employs people from many nationalities and offers roles across aviation, digital technology, engineering, finance, airport operations, sales and corporate functions. Employees commonly receive benefits such as tax-free UAE salary treatment, medical cover, annual leave, travel privileges and relocation support, subject to the specific position and employment package.
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