The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance, performance management, training coordination, HR records and compliance with Indonesian labor regulations. Candidates are generally expected to have a degree or diploma in Human Resources, business administration or a related field, together with several years of hotel HR experience. Strong communication, organization and problem-solving skills are essential, as is the ability to handle confidential information professionally. Experience with HR systems, labor regulations and multicultural hospitality environments is advantageous. The successful candidate should be service-minded, approachable, hands-on and able to support both employees and management in a busy luxury hotel.
Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. The company is known for warm Asian hospitality, high service standards and properties ranging from urban hotels to beachfront resorts. Shangri-La places strong emphasis on guest satisfaction, colleague development, teamwork and responsible business practices. Its Indonesian operations have included luxury resorts and hotels in destinations such as Jakarta and Bali. Employees may receive benefits that vary by property, including meals, uniforms, training, medical support, accommodation or transport, and service-related incentives. Working for the group can provide valuable international hotel experience, particularly for candidates interested in progressing through human resources, operations or broader hospitality management careers.
Indonesia offers diverse opportunities in hotels, resorts, restaurants, tourism, wellness and supporting business services, especially in Bali, Java, Lombok and the Riau Islands. Bali is the most established international hospitality market, with a relaxed lifestyle, strong expatriate communities, beaches, arts and Hindu traditions. Java, including Jakarta, offers larger corporate and hotel employers, faster city living and extensive transport links. Lombok and other islands provide a quieter setting and growing resort opportunities. Indonesian culture values respect, community, modesty and relationship-building; learning basic Bahasa Indonesia is highly useful. Foreign employees normally need employer sponsorship and the appropriate work authorization, commonly arranged through the company before employment begins. Do not work on a tourist visa. Relocation planning should include housing, health insurance, tax obligations, transport and local registration. Conditions and benefits vary considerably by island and property.
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