The Engineering Supervisor oversees daily maintenance and engineering operations across the hotel, ensuring guest rooms, public areas, equipment, utilities, and building systems remain safe and reliable. Requirements typically include a technical diploma or equivalent qualification, several years of hotel or commercial engineering experience, and practical knowledge of electrical, mechanical, plumbing, HVAC, fire-life-safety, and preventive maintenance systems. The candidate should be able to supervise technicians, allocate work, respond to breakdowns, maintain records, coordinate contractors, and support energy-saving initiatives. Shangri-La expects a hands-on, service-oriented supervisor with strong troubleshooting, communication, leadership, and organizational skills. Flexibility for shifts, weekends, emergencies, and compliance with Indonesian regulations is also important.
Shangri-La is a global luxury hospitality group founded in Hong Kong and known for its warm Asian hospitality, high service standards, and distinctive resorts and city hotels. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations under brands including Shangri-La, Kerry Hotels, JEN, and Traders. Its hotels typically combine accommodation, restaurants, conference facilities, wellness services, and leisure experiences. Employees are expected to deliver thoughtful guest service while maintaining professional standards, teamwork, integrity, and respect for local communities. In Indonesia, Shangri-La properties have built reputations for upscale accommodation, dining, events, and business travel services. Engineering teams play an important role in protecting guest comfort, operational continuity, energy efficiency, and workplace safety.
Indonesia offers engineering and hospitality opportunities across Bali, Java, Lombok, Batam, and other resort destinations. Bali is the most internationally oriented island, with strong demand in hotels, resorts, restaurants, construction, and tourism services; Jakarta and Surabaya provide broader corporate and facilities-management options. Local culture values politeness, community, family, religious observance, and respectful workplace relationships. Lifestyle varies from busy urban living to relaxed coastal communities, while housing, transport, and costs differ considerably by island. Foreign employees generally need employer sponsorship and an appropriate work visa or stay permit; working on a tourist visa is not permitted. Employers commonly assist with immigration, contracts, accommodation, and relocation, but candidates should confirm tax, insurance, airfare, and service-charge terms. Learning basic Bahasa Indonesia, understanding local customs, and preparing for tropical weather will make relocation easier.
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