The Business Development Manager – MICE is responsible for generating and managing business from meetings, incentives, conferences and exhibitions. Requirements typically include a degree or diploma in hospitality, business or marketing, along with several years of hotel sales or MICE experience, preferably in the UAE or wider Middle East. The candidate should have a strong network of corporate clients, event agencies and destination partners, excellent negotiation and presentation skills, and a proven record of meeting revenue targets. The role expects proactive sales activity, accurate forecasting, client relationship management, event coordination and close cooperation with rooms, banqueting and operations teams. Fluency in English is essential; Arabic or other languages may be advantageous.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. The company is recognised for personalised Asian-inspired service, elegant accommodation, destination dining and extensive meeting and event facilities. Shangri-La properties in the UAE serve leisure travellers, corporate guests, weddings and large-scale MICE business, often combining premium facilities with convenient access to major business and tourism hubs. Employees generally work in a multinational environment with structured hotel operations, service standards and opportunities to develop within the wider group. Benefits for UAE-based roles may include accommodation or housing support, transport, meals, medical insurance, annual leave and air travel, depending on the property and employment package.
The UAE is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest concentration of hospitality, tourism and MICE opportunities. Jobs are available in luxury hotels, resorts, restaurants, airlines, event agencies and destination-management companies. The culture blends Emirati traditions with a highly international workforce; respectful dress, punctuality and awareness of Islamic customs are important. Lifestyle options range from beaches, shopping and dining to desert activities, water sports and cultural attractions. Most expatriates require employer-sponsored residence and work visas, with the company usually arranging medical checks, Emirates ID and labour documentation. Candidates should confirm housing, transport, insurance, flights and gratuity in the contract. Costs vary considerably, especially in Dubai and Abu Dhabi, while Sharjah, Ras Al Khaimah and Fujairah can offer a quieter or more affordable lifestyle.
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