Senior Events Manager

Job Description

The Senior Events Manager is responsible for planning, selling and delivering conferences, weddings, banquets and corporate events, while ensuring high service standards and strong financial results. Requirements typically include a diploma or degree in hospitality, event management, business or a related field, along with several years of hotel or events experience, preferably in a luxury property. The candidate should have excellent communication, negotiation, organisational and problem-solving skills, commercial awareness, and the ability to manage budgets, suppliers and operational teams. Familiarity with event technology and proficiency in English are usually expected; knowledge of Malay or other languages may be advantageous. The role requires flexibility, attention to detail and a polished, guest-focused approach.

Company Info

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for warm Asian hospitality, personalised service and high-quality accommodation, dining, meetings and leisure experiences. Its Malaysian properties serve business travellers, holidaymakers, wedding parties and major corporate or social events. Shangri-La places strong emphasis on guest satisfaction, colleague development, operational excellence and responsible business practices. Depending on the property, employees may work in a large city hotel, a resort or an island destination, gaining exposure to international guests and multicultural teams. Benefits and employment conditions vary by property, seniority and local regulations, but hospitality roles commonly include service benefits, staff meals, training and opportunities for progression within the wider group.

Destination Guide

Malaysia offers opportunities in luxury hotels, resorts, event venues, restaurants, tourism, retail and corporate services. Popular island destinations include Langkawi, Penang, Tioman, Redang and Sabah's island resorts, while Kuala Lumpur and major mainland cities provide broader career options. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in hospitality. Island life is generally relaxed, scenic and community-oriented, with beaches, diving, local food and outdoor activities, although transport, housing and entertainment can be more limited than in cities. Foreign employees normally require an employment pass sponsored by the hiring company; they should not begin work before approval. Employers usually guide the application process, medical checks and registration. Relocation costs, accommodation, flights, insurance and tax treatment should be confirmed in the offer. Candidates should also check seasonal weather, ferry or flight access and the availability of schools or healthcare if relocating with family.