Food & Beverage Service Crew

Job Description

The Food & Beverage Service Crew supports daily restaurant, banquet, and hotel dining operations by welcoming guests, taking orders, serving food and drinks, clearing tables, processing payments, and maintaining high service standards. Candidates should have a positive attitude, good communication skills, a neat appearance, and the ability to work efficiently in a multicultural, fast-paced environment. Previous hospitality or customer-service experience is helpful, although suitable entry-level applicants may be considered. The role requires flexibility to work shifts, weekends, and public holidays, along with a strong focus on guest satisfaction, teamwork, hygiene, and Shangri-La’s service standards.

Company Info

Shangri-La is a major luxury hospitality group founded in Asia and recognized for its hotels, resorts, and city properties around the world. The group operates under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders Hotels. Shangri-La hotels are known for personalized service, comfortable accommodation, dining experiences, wellness facilities, and strong attention to local culture. In Singapore, Shangri-La Singapore is a well-established luxury hotel offering accommodation, restaurants, banquet facilities, meetings, events, and recreational services. Employees typically work in a structured international environment with opportunities to develop skills across hotel operations. The company places emphasis on guest care, teamwork, professionalism, service quality, and learning and development.

Destination Guide

Singapore is a compact, highly connected island city with strong opportunities in hospitality, tourism, food and beverage, retail, aviation, technology, and finance. Its culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. The lifestyle is safe, efficient, and convenient, with excellent public transport, diverse food, shopping, parks, and entertainment. Living costs can be high, particularly for accommodation, although staff meals, transport benefits, or other hotel benefits may be available depending on the employer. Foreign workers generally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, subject to eligibility and government quotas. Candidates should confirm pass type, salary, accommodation, medical requirements, and contract terms before relocating. Singapore’s warm, humid climate makes lightweight clothing and good time-management essential for shift-based work.