The Coffee Host welcomes guests, prepares and serves coffee and other beverages, maintains a clean and attractive service area, and provides friendly, attentive service throughout the guest experience. Candidates should have previous experience in a café, restaurant, hotel, or luxury hospitality environment, along with good spoken English and strong communication skills. Knowledge of coffee preparation, food safety, hygiene standards, and point-of-sale systems is helpful. Shangri-La expects a polished, courteous, reliable team member who can work efficiently during busy periods, follow grooming standards, respond to guest requests, and support colleagues. Flexibility to work shifts, weekends, and public holidays is normally required.
Shangri-La is a luxury hospitality group founded in Asia and recognised internationally for warm service, elegant hotels, resorts, and distinctive guest experiences. The company operates properties across Asia, the Middle East, Europe, North America, and other destinations, serving business and leisure travellers through hotels, restaurants, wellness facilities, and events. Shangri-La places strong emphasis on genuine hospitality, cultural understanding, employee development, and personalised service. In the United Arab Emirates, its properties cater to international visitors, corporate guests, families, and luxury travellers. Employees typically work in a multicultural environment with structured hotel procedures, professional grooming standards, and opportunities to develop careers across food and beverage and wider hospitality operations.
The United Arab Emirates is not an island, but it offers a coastal lifestyle with beaches, waterfront promenades, and easy access to islands such as Yas Island, Saadiyat Island, and Palm Jumeirah. Hospitality is a major employer, creating opportunities in hotels, restaurants, resorts, events, aviation, and tourism. The culture combines Emirati traditions with a large international community; modest dress and respectful behaviour are appreciated, particularly during Ramadan. Life is modern and convenient, though Dubai and Abu Dhabi can be expensive. Employers commonly arrange a work permit, residence visa, medical screening, and Emirates ID, while benefits may include accommodation or an allowance, transport, meals, and insurance. Candidates should confirm contract terms, recruitment costs, housing, and probation conditions before relocating.
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