Sales Coordinator

Job Description

The Sales Coordinator supports Shangri-La Singapore’s sales team with client communication, quotations, contracts, reports, appointment scheduling, database updates and administrative follow-up. The role typically requires a diploma or degree in hospitality, business or a related field, along with relevant hotel sales or administrative experience. Candidates should have strong organisation, communication and customer-service skills, good attention to detail, and confidence using Microsoft Office and hotel systems. Professional English is essential; knowledge of additional languages is useful. The successful candidate is expected to work accurately under deadlines, coordinate effectively with other departments, maintain professional relationships with clients and colleagues, and demonstrate flexibility for a fast-paced luxury-hospitality environment.

Company Info

Shangri-La Group is a luxury hospitality company founded in Singapore and recognised for its distinctive Asian hospitality. It operates hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. Shangri-La Singapore is a landmark urban resort set near Orchard Road, offering guest rooms, suites, restaurants, event facilities, landscaped gardens and extensive leisure amenities. The company places strong emphasis on warm service, personalised guest experiences, teamwork and professional development. Employees may work with international guests, corporate clients, travel partners and major event organisers. Its hospitality operations cover accommodation, food and beverage, meetings and events, wellness, sales, finance and guest services. The brand generally seeks employees who are service-minded, polished, culturally aware and committed to maintaining high luxury-hotel standards.

Destination Guide

Singapore is a compact island city-state with strong opportunities in hotels, tourism, aviation, finance, technology, healthcare, retail and international business. Its multicultural society blends Chinese, Malay, Indian and Western influences, with English widely used in workplaces and public services. Life is safe, efficient and convenient, with excellent public transport, modern healthcare, diverse food and extensive shopping and entertainment. Housing can be expensive, particularly near the city centre, so many workers choose areas along MRT lines or share accommodation. Foreign employees generally need an employer-sponsored work pass; the Employment Pass is commonly used for professional roles, while the S Pass may apply to eligible mid-skilled positions, subject to salary and quota rules. New hires should confirm sponsorship, pass eligibility, accommodation costs, healthcare coverage and relocation support before accepting an offer.