The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food goods, negotiating with suppliers, monitoring contracts, and ensuring that hotels receive quality products at competitive prices. Requirements typically include a degree in procurement, supply chain, business, hospitality, or a related field, along with several years of purchasing experience, preferably in hotels or large organizations. Strong negotiation, vendor-management, communication, analytical, and budgeting skills are expected. The successful candidate should be organized, commercially aware, ethical, service-focused, and comfortable using procurement systems and Microsoft Office. Knowledge of Philippine suppliers, purchasing regulations, sustainability standards, and hospitality operations would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its brands include Shangri-La Hotels and Resorts, Traders Hotels, Kerry Hotels, JEN by Shangri-La, and lifestyle properties in selected markets. The company is known for warm Asian hospitality, high service standards, refined accommodation, dining, wellness, and event facilities. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort, Manila, Edsa Shangri-La, Manila, and Shangri-La Mactan, Cebu Resort & Spa. Employees generally work in structured, multicultural environments with an emphasis on guest satisfaction, operational excellence, integrity, teamwork, and professional development.
The Philippines offers hospitality, procurement, tourism, retail, technology, and business-service opportunities, particularly in Metro Manila, Cebu, Clark, Davao, and resort destinations such as Boracay and Palawan. Filipino culture is welcoming, family-oriented, community-minded, and strongly influenced by Spanish, American, and Asian traditions. English is widely used in workplaces. Lifestyle varies from fast-paced city living to relaxed coastal communities; transport, traffic, and weather should be considered when choosing a location. Foreign employees generally need an employer-sponsored work visa or permit, commonly involving a Department of Labor and Employment authorization and an appropriate immigration visa. Requirements can change, so applicants should confirm details with the employer and Philippine authorities. Relocation costs, medical insurance, housing, taxation, and flights should be clarified in the employment package. The country has a tropical climate, with a dry season and a rainy or typhoon season.
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