The Business Development Manager is expected to grow revenue by identifying new business opportunities, building relationships with corporate, group, conference and travel partners, and converting qualified leads into bookings or contracts. Requirements typically include hospitality, tourism, sales or business development experience, strong negotiation and presentation skills, commercial awareness, and a proven record of achieving targets. The candidate should be confident engaging with clients, maintaining a professional network, preparing proposals, monitoring market trends and representing Shangri-La professionally. Strong communication, organisation, customer relationship management and knowledge of the Australian hospitality market are important. Flexibility to attend meetings, networking events and occasional travel may also be required.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and Australia. The company is recognised for personalised service, premium accommodation, distinctive dining, wellness facilities and strong attention to guest experience. Shangri-La properties serve leisure travellers, corporate guests, conferences, weddings and international tour groups. In Australia, the group is known for its luxury hotel presence and focus on high-quality service, commercial performance and long-term relationships with local and global clients. Employees generally work in a multicultural environment guided by Shangri-La’s service values, professionalism and commitment to hospitality excellence. A Business Development Manager would contribute to the hotel’s sales strategy, strengthen market partnerships and help increase room, event, dining and other revenue streams.
Australia is a large island nation with strong opportunities in hospitality, tourism, events, sales, technology, healthcare and skilled trades, particularly in Sydney, Melbourne, Brisbane, Perth and major resort destinations. The culture is generally informal, multicultural and outdoors-oriented, with an emphasis on work-life balance, direct communication and workplace safety. Lifestyle options range from busy city living to beaches, national parks and regional communities, although housing and transport costs can be high. Most overseas workers need an appropriate visa, such as an employer-sponsored visa, skilled visa or working holiday visa, depending on nationality, age, qualifications and experience. Relocating usually involves arranging work rights, health insurance, tax registration, accommodation and a bank account. Candidates should check current Australian immigration requirements and confirm whether the employer provides sponsorship, relocation assistance or temporary accommodation.
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