Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by handling administrative work, preparing reports and proposals, coordinating client requests, maintaining accurate customer records, and assisting with meetings, site inspections, and sales activities. The role typically requires a diploma or degree in hospitality, business, marketing, or a related field, along with strong communication and organisational skills. Previous hotel, sales, or administrative experience is preferred. Candidates should be customer-focused, commercially aware, detail-oriented, confident using Microsoft Office and hotel systems, and able to manage deadlines in a fast-paced environment. Fluency in English is expected; Cantonese and Mandarin are valuable advantages in Hong Kong.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company with hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders brands. The group is known for personalised service, strong guest relationships, and the warm Asian hospitality associated with its brand. Shangri-La properties commonly offer accommodation, dining, meetings, events, wellness, and leisure facilities, serving both business and leisure travellers. The company places emphasis on service excellence, professional development, teamwork, and creating memorable guest experiences. A Sales Coordinator in Hong Kong would typically work closely with corporate, leisure, group, events, and revenue teams to support business generation and maintain high standards of client service.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology, logistics, and professional services. The culture combines Chinese traditions with international influences, and Cantonese is widely spoken while English is common in business and hotels. Life is energetic and convenient, with excellent public transport, diverse restaurants, shopping, hiking trails, beaches, and vibrant neighbourhoods. Housing can be expensive, especially in central areas, so many newcomers consider districts such as Kowloon, the New Territories, or Hong Kong Island outside the core business zones. Most foreign employees need an employment visa sponsored by their employer under the General Employment Policy; approval normally depends on a confirmed job, suitable qualifications, and market-level pay. Applicants should arrange accommodation, health insurance, banking, and document verification before arrival. Hong Kong’s compact transport network makes commuting practical, although work schedules in hospitality can include weekends and public holidays.