The Assistant Human Resources Manager supports the hotel’s HR operations, including recruitment, onboarding, employee relations, performance management, training coordination, payroll administration, policy implementation and compliance with Malaysian labour regulations. Candidates are generally expected to hold a degree or diploma in Human Resources, Business Administration or a related field, with several years of hotel or hospitality HR experience. Strong communication, organisation and problem-solving skills are essential, along with discretion when handling confidential employee matters. The successful candidate should be approachable, service-oriented and comfortable working in a multicultural, fast-paced resort environment. Familiarity with HR systems, employment law and Shangri-La standards would be advantageous.
Shangri-La is a major international luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is recognised for its personalised service, high-quality facilities and strong emphasis on genuine Asian hospitality. In Malaysia, Shangri-La operates several properties, including city hotels and resort destinations, providing opportunities across accommodation, food and beverage, wellness, events and corporate support functions. Employees typically work in diverse, guest-focused teams and are expected to uphold professional service standards. The company also promotes internal development, training and career mobility across its international network. Working for Shangri-La can offer valuable experience in luxury hospitality, particularly for candidates interested in human resources, employee engagement and hotel operations.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other resort destinations. Langkawi is an island known for beaches, nature, relaxed living and international hotels, while Penang combines heritage, food culture and urban convenience. Sabah and Sarawak on Borneo provide outdoor lifestyles, multicultural communities and growing tourism sectors. Malaysian culture is diverse, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hotels. Living costs vary, with resort islands often more expensive for housing and transport. Foreign employees usually need an employment pass sponsored by the employer; approval depends on qualifications, salary and immigration requirements. Relocation planning should include accommodation, medical coverage, banking, transport and local registration. Jobseekers should confirm sponsorship, benefits, staff housing and contract terms before accepting an offer.
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