Corporate Social Sustainability (CSR) Executive *(Contract)

Job Description

The Corporate Social Sustainability (CSR) Executive supports Shangri-La’s environmental, social and community initiatives in Malaysia. Typical responsibilities include coordinating sustainability programmes, employee volunteering, charity partnerships, community engagement, internal communications, data collection and sustainability reporting. Candidates should have a degree or diploma in sustainability, corporate communications, public relations, business, hospitality or a related field, together with relevant experience in CSR, ESG, project coordination or community programmes. Strong organisation, writing, stakeholder-management and presentation skills are expected. The successful candidate should be comfortable working with hotel departments, external partners and local communities, managing deadlines and demonstrating genuine interest in responsible business practices. A contract appointment may require flexibility, initiative and the ability to work independently.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group headquartered in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is known for Asian-inspired service, distinctive guest experiences and a strong emphasis on genuine care. Its properties include city hotels, beach resorts and business-focused locations, supported by restaurants, wellness facilities, events and conference services. Shangri-La also promotes responsible hospitality through community involvement, environmental stewardship, colleague development and social-impact initiatives. In Malaysia, the group operates prominent hospitality properties and employs teams across guest services, food and beverage, operations, sales, administration and corporate functions. A CSR Executive would typically work with hotel leadership and operational departments to turn sustainability commitments into practical local programmes.

Destination Guide

Malaysia offers varied opportunities in hospitality, tourism, sustainability, communications and business services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Island life in Langkawi or Penang combines beaches, food, outdoor activities and a relaxed pace, while Kuala Lumpur provides broader career options, transport links and urban amenities. Malaysian culture is diverse, shaped by Malay, Chinese, Indian and indigenous communities, with festivals, languages and cuisines varying by region. Living costs are generally moderate, although central Kuala Lumpur and resort areas can be more expensive. Foreign employees usually need an employer-sponsored Employment Pass, and approval depends on the role, qualifications and current immigration rules. Employers normally handle much of the application process. Relocating candidates should confirm accommodation, healthcare, taxation, insurance and contract terms before arrival. English is widely used in business, while Malay is the national language.