The Assistant/Manager Revenue role supports the hotel’s commercial performance by managing room pricing, forecasting demand, monitoring market trends, and coordinating inventory and revenue strategies. Candidates typically need a diploma or degree in hospitality, business, finance, or a related field, along with hotel revenue, reservations, or front-office experience. Strong analytical, communication, numerical, and computer skills are expected, particularly with property-management and revenue-management systems. The successful candidate should be commercially minded, detail-oriented, confident working with reports, and able to collaborate with sales, reservations, finance, and operations teams. Flexibility, integrity, and the ability to work under pressure are important in a fast-paced hotel environment.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company is known for warm Asian hospitality, high service standards, and properties in major cities and resort destinations. In Malaysia, Shangri-La operates well-known hotels and resorts, including properties in Kuala Lumpur, Penang, Kota Kinabalu, and other locations. Employees generally work in multicultural environments with opportunities to develop careers in hotel operations, commercial functions, food and beverage, events, and corporate support. Benefits may include accommodation or allowances, meals, staff rates, training, medical coverage, and internal career mobility, depending on the property and employment terms.
Malaysia offers diverse opportunities in hotels, resorts, tourism, aviation, retail, technology, education, and business services. Popular island destinations include Langkawi, Penang, Tioman, Redang, Perhentian, and parts of Sabah, while Kuala Lumpur provides the broadest corporate job market. Malay, English, Mandarin, and Tamil are commonly used, and workplaces are culturally diverse. Lifestyle ranges from busy city living to relaxed coastal communities, with relatively affordable food, transport, and accommodation compared with many international destinations. Malaysia has tropical weather, excellent cuisine, and easy regional travel, although island locations can be seasonal and quieter outside peak periods. Foreign employees generally need an employer-sponsored Employment Pass, and the company must meet immigration requirements before work begins. Candidates should confirm visa eligibility, contract benefits, accommodation, healthcare, taxes, and relocation support. Malaysian citizens and permanent residents have fewer work restrictions, while international applicants should secure employment before moving.
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