The Assistant HR Manager/HR Supervisor supports daily human-resources operations, including recruitment, onboarding, employee relations, training coordination, performance management, payroll administration, policy implementation, and compliance with Indonesian labor regulations. Candidates typically need a degree or diploma in Human Resources, business administration, or a related field, together with several years of hotel HR experience. Strong knowledge of employment law, communication skills, confidentiality, organization, and problem-solving are expected. Experience in an international hotel environment and familiarity with HR systems are advantageous. The successful candidate should be approachable, fair, service-oriented, and able to work closely with department heads while supporting Shangri-La’s standards and employee culture.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is recognized for Asian-inspired hospitality, thoughtful service, and its Shangri-La Cares culture, which emphasizes genuine care for guests, colleagues, and communities. Its Indonesian operations and regional properties typically provide accommodation, dining, wellness, meetings, and leisure services for business and holiday travelers. Employees generally work in multicultural teams and are expected to maintain high service standards, professional presentation, confidentiality, and a strong focus on guest and colleague satisfaction. Career opportunities may include training, internal mobility, staff meals, medical coverage, service charge, and other benefits, depending on the property and employment contract.
Indonesia offers hotel and resort opportunities across Java, Bali, Lombok, Batam, and the islands of eastern Indonesia. Jakarta is the main business hub, while Bali is especially strong for luxury resorts, wellness, food and beverage, and tourism careers. Lombok and destinations such as Flores, Bintan, and the Maluku islands provide a quieter lifestyle but may have fewer services and international schools. Indonesian culture values hospitality, community, religious respect, and polite communication; workplaces are often multicultural and hierarchical. Living costs vary considerably, with Bali resort areas and Jakarta generally more expensive than smaller towns. Foreign employees usually require employer sponsorship, a work permit, and the appropriate limited-stay visa; working on a tourist visa is not permitted. Employers often assist with documentation, accommodation, relocation, and local registration. Candidates should confirm benefits, tax treatment, housing, and contract terms before moving.
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