Service Leader - Procurement (Cluster Procurement)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Procurement oversees purchasing activities across a cluster of Shangri-La properties in Malaysia. The role typically requires experience in hotel procurement, purchasing, supply-chain management, or a related commercial function, along with strong knowledge of local suppliers, contract negotiation, inventory controls, and cost management. Candidates should have good leadership, communication, analytical, and organizational skills, as well as confidence working with finance, kitchen, engineering, housekeeping, and operational teams. Familiarity with hospitality procurement systems and food, beverage, and general operating supplies is advantageous. The successful candidate is expected to secure quality products at competitive prices, maintain ethical supplier relationships, ensure compliance with company standards, and support efficient, sustainable purchasing across the cluster.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and Australia. Its portfolio includes the Shangri-La, Kerry Hotels, JEN, and Traders brands. The group is known for warm Asian hospitality, high service standards, and comprehensive guest experiences covering accommodation, dining, meetings, wellness, and leisure. In Malaysia, Shangri-La operates respected city hotels and resorts in destinations such as Kuala Lumpur, Penang, Kota Kinabalu, and other tourism markets. The company employs people across hotel operations, food and beverage, finance, engineering, sales, procurement, and guest services. A cluster procurement position supports multiple properties and contributes directly to cost control, product quality, supplier performance, and operational consistency.