The Business Development Manager – MICE is responsible for generating and managing meetings, incentives, conferences and exhibitions business for Shangri-La in the United Arab Emirates. Requirements typically include a degree or diploma in hospitality, business or marketing, several years of hotel sales experience, and a strong network among corporate, government, event-agency and destination-management clients. The candidate should understand the UAE MICE market, possess excellent negotiation and presentation skills, and be confident using sales systems and Microsoft Office. Expectations include achieving revenue targets, identifying new accounts, preparing proposals, coordinating with hotel operations, attending industry events, and maintaining long-term client relationships. A professional appearance, commercial awareness, flexibility and excellent English communication are essential; Arabic or additional languages may be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. Shangri-La properties are known for personalised service, refined accommodation, restaurants, wellness facilities and distinctive experiences shaped by local culture. In the UAE, the group serves leisure travellers, business guests, luxury clients and major meetings and events. The company places strong emphasis on genuine hospitality, colleague development, operational standards and building lasting relationships with guests and corporate partners. Working for Shangri-La can provide exposure to an international hotel environment, structured training and opportunities to progress across commercial and operational departments.
The United Arab Emirates is not an island nation, but it offers coastal city living, beaches and island destinations such as Yas Island, Saadiyat Island and Palm Jumeirah. Hospitality, tourism, events, aviation, retail and luxury services provide strong employment opportunities, especially in Dubai and Abu Dhabi. The culture combines Islamic traditions, Emirati heritage and a highly international workforce; respectful dress and behaviour are expected, particularly during Ramadan. Lifestyle options range from modern restaurants, shopping and nightlife to desert trips, water sports and cultural attractions. Employers usually sponsor an employment visa, residence permit, medical screening and Emirates ID after a formal offer. Candidates should confirm who pays recruitment, visa and relocation costs, and avoid agencies requesting large upfront fees. Housing, transport, health insurance and flights vary by employer, so these benefits should be checked before relocating.
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