Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring efficient service, guest satisfaction, food safety, and compliance with Shangri-La standards. Typical requirements include a diploma or certificate in hospitality, previous experience in restaurant or hotel operations, sound knowledge of service procedures, and strong communication skills. The successful candidate should be confident supervising a team, handling guest feedback, coordinating with the kitchen, managing shifts, monitoring stock and presentation, and supporting training for colleagues. Flexibility to work rotating shifts, weekends, and public holidays is expected. A professional appearance, positive attitude, attention to detail, and ability to remain calm in a busy luxury-hotel environment are important.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and known for warm, personalized service. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a long-established luxury hotel offering accommodation, restaurants and bars, banquet facilities, wellness services, and extensive event spaces. The company places strong emphasis on guest experience, service excellence, teamwork, and employee development. Its workforce includes colleagues from many nationalities and departments, creating a multicultural environment typical of international hotels. Employees may receive structured training, staff benefits, and opportunities to develop within Shangri-La’s global network, although exact benefits and career progression depend on the position and employment terms.