Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team with customer correspondence, meeting arrangements, sales reports, database updates, proposals, contracts and administrative follow-up. Candidates are generally expected to have hospitality, tourism, sales or business experience, strong organisational and communication skills, and confidence using Microsoft Office and hotel systems. Attention to detail, professional presentation and the ability to manage competing deadlines are important. The role requires a customer-focused attitude, teamwork and close cooperation with corporate, group, events and reservations departments. Experience in a luxury hotel or an understanding of Singapore’s business and leisure market would be advantageous. Flexibility may be required during busy periods, exhibitions and client events.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for attentive service, comfortable surroundings and the Shangri-La tradition of warm Asian hospitality. Shangri-La Singapore is a well-established luxury hotel near Orchard Road, offering guest rooms, suites, restaurants, meeting facilities, gardens and extensive event services. Its workforce supports leisure travellers, corporate guests, conferences, weddings and large-scale social functions. Employees typically work in a multicultural environment with opportunities to develop experience across hotel operations, sales, events and guest services. Benefits and conditions vary by position and may include staff meals, training, hotel privileges and opportunities for internal career progression.