The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food goods, negotiating with suppliers, managing contracts, monitoring costs, and ensuring timely delivery to support hotel operations. Candidates typically need a degree in procurement, supply chain, business, hospitality, or a related field, together with several years of purchasing experience, preferably in hotels or large organizations. Strong supplier negotiation, market research, inventory awareness, budgeting, communication, and spreadsheet or procurement-system skills are expected. The successful candidate should be ethical, organized, commercially minded, detail-oriented, and able to build effective relationships with internal departments and vendors while maintaining Shangri-La’s quality and compliance standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high service standards, premium accommodation, restaurants, wellness facilities, and meetings and events. In the Philippines, Shangri-La operates well-known properties in locations including Makati, Bonifacio Global City, Cebu, and Boracay. Employees typically work in a structured, guest-focused environment where teamwork, professionalism, cultural awareness, and continuous service improvement are valued. Procurement roles support the wider operation by ensuring that departments receive reliable, cost-effective, and quality non-food supplies from approved vendors.
The Philippines offers hospitality, procurement, retail, logistics, finance, technology, and tourism opportunities across Luzon, Visayas, and Mindanao. Manila and nearby business districts provide the widest corporate and hotel employment market, while Cebu, Boracay, and other resort islands offer tourism-focused roles. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Lifestyle ranges from busy city living to relaxed beach communities, although traffic, tropical weather, and varying infrastructure should be considered. Foreign nationals generally need an employer-sponsored work permit and appropriate visa, while Filipino citizens can relocate domestically without immigration formalities. New arrivals should confirm accommodation, healthcare, transport, taxes, and employment documentation before moving. Island locations may offer a slower pace and strong staff communities, but imported goods and travel can cost more.
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