The Business Development Manager is expected to grow revenue by identifying new business opportunities, developing corporate and leisure partnerships, managing key accounts, and promoting Shangri-La’s hospitality offerings. Requirements typically include several years of sales, business development, or hotel commercial experience, strong knowledge of the Australian market, excellent negotiation and presentation skills, and a proven record of achieving targets. The successful candidate should be commercially minded, well organised, confident engaging with clients, and capable of building long-term relationships. Experience with hotel sales systems, CRM platforms, events, and luxury hospitality is advantageous. Flexibility, teamwork, professional communication, and a customer-focused approach are also important.
Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and Australia. The brand is known for personalised service, comfortable surroundings, strong local character, and its long-standing tradition of Asian hospitality. Shangri-La properties serve leisure travellers, corporate guests, meetings, weddings, and international events. In Australia, the group has maintained a prominent presence through luxury hotel operations, including Shangri-La Sydney, which is recognised for its harbour views and central location. Employees typically work in a multicultural environment with opportunities to develop careers across hotel departments and international properties. The company places emphasis on guest satisfaction, professional standards, teamwork, employee development, and building lasting relationships with guests, partners, and the local community.
Australia offers strong opportunities in hospitality, tourism, events, sales, and business development, particularly in Sydney, Melbourne, Brisbane, Perth, and major resort destinations. Workplace culture is generally friendly, direct, practical, and team-oriented, with good attention to professionalism and work-life balance. Lifestyle varies from busy metropolitan living to relaxed coastal communities, with excellent beaches, outdoor activities, and diverse food and cultural experiences. Australia is a country rather than a single island, although it includes many islands and coastal destinations. Visa options may include employer-sponsored skilled visas, temporary work visas, or working holiday visas, depending on nationality, qualifications, age, and the position. Applicants should confirm eligibility through the Australian Department of Home Affairs. Relocation requires planning for accommodation, healthcare, tax registration, banking, transport, and the relatively high cost of living in major cities.
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