The Assistant Human Resources Manager supports the HR department in employee relations, recruitment, onboarding, training, performance management, payroll coordination and compliance with Malaysian employment regulations. Candidates typically need a diploma or degree in Human Resources, Business Administration or a related field, along with several years of hotel or hospitality HR experience. Strong communication, organisational and problem-solving skills are expected, as well as confidentiality, sound employment-law knowledge and the ability to work with employees from diverse backgrounds. Experience with HR systems and good English communication are advantageous. The successful candidate should be approachable, proactive, service-oriented and comfortable working in a fast-paced luxury hotel environment.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Traders, Kerry and JEN brands. Shangri-La properties are known for personalised service, strong attention to detail and a focus on warm Asian hospitality. In Malaysia, the group operates well-established hotels and resorts serving business travellers, leisure guests, families and events customers. The company employs colleagues across hotel operations, food and beverage, wellness, finance, engineering, sales and human resources. An Assistant Human Resources Manager can expect a structured hospitality workplace, exposure to employee development and opportunities to progress within a global hotel organisation.
Malaysia offers hotel and resort opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other tourism destinations. Hospitality jobs commonly include front office, food and beverage, housekeeping, culinary, sales and human resources roles. The culture is multicultural, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hotels. Lifestyle varies from busy urban living to relaxed island life, with generally affordable food and transport compared with many international destinations. Langkawi, Penang and parts of Sabah are especially popular with expatriates and tourism workers. Foreign employees normally require an employer-sponsored Employment Pass, and the company must meet Malaysian immigration requirements before work begins. Candidates should confirm visa eligibility, accommodation, medical coverage, transport and relocation assistance before accepting an offer. Malaysia has a warm tropical climate, so newcomers should prepare for humidity, monsoon seasons and regional differences in living costs.
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