Marketing Communication Executive

Job Description

The Marketing Communication Executive supports Shangri-La’s brand image through public relations, content creation, social media, media relations, promotions and internal communications. Candidates are generally expected to hold a diploma or degree in marketing, communications, public relations, hospitality or a related field, with experience in hotel, tourism or lifestyle marketing preferred. Strong writing, editing, organisation and communication skills are important, along with confidence dealing with media, agencies and hotel departments. The role requires creativity, attention to detail, knowledge of digital platforms and the ability to manage several campaigns and deadlines. Familiarity with Malaysian markets and good English are typically expected; additional languages are an advantage.

Company Info

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes Shangri-La, Traders, Kerry Hotels and JEN properties. The group is known for personalised service, strong Asian hospitality values and premium guest experiences. In Malaysia, Shangri-La operates well-established hotels and resorts, including properties in Kuala Lumpur, Penang and Sabah. Employees may work in a multicultural environment serving leisure travellers, business guests, meetings and events. Marketing and communications teams help build the property’s reputation, promote dining and accommodation offerings, coordinate media engagement and support commercial campaigns. Benefits and career development opportunities vary by property, seniority and employment terms.

Destination Guide

Malaysia offers opportunities in hospitality, tourism, marketing, food and beverage, events and resort operations, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and other coastal destinations. Penang combines heritage streets, modern cafés and a lively arts scene, while Langkawi is known for beaches, nature and resort employment. Sabah and Sarawak provide strong ecotourism and island-resort opportunities. Malaysian culture is diverse, blending Malay, Chinese, Indian and indigenous traditions, with English commonly used in hotels and business. Lifestyle costs are generally manageable, although Kuala Lumpur and popular resort areas can be more expensive. New arrivals should arrange accommodation, healthcare coverage and local transport before moving. Foreign employees normally require an employer-sponsored Employment Pass, and approval depends on the role, salary, nationality and current immigration rules. Confirm visa requirements and employment conditions with Shangri-La and Malaysian authorities before relocation.