Room Attendant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Room Attendant is responsible for cleaning and preparing guest rooms and bathrooms to Shangri-La standards, replenishing amenities, reporting maintenance issues, and respecting guest privacy. Candidates should ideally have hospitality or housekeeping experience, good attention to detail, physical stamina, and a professional, service-minded attitude. The role requires the ability to work shifts, weekends, and holidays, follow health and safety procedures, communicate courteously with guests and colleagues, and maintain consistent cleanliness and presentation. Training may be provided to applicants with the right attitude and willingness to learn.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and recognized for refined service, comfortable accommodations, and warm, personalized guest experiences. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its Philippine properties serve leisure and business travelers in major destinations and are known for high standards in guest care, dining, housekeeping, and resort services. Employees typically work in structured, multicultural environments with formal operating procedures, training opportunities, and opportunities for career growth within the wider Shangri-La network. Benefits and working conditions vary by property and employment contract, but hospitality roles may include service charge, meals, uniforms, training, and staff discounts.