The Corporate Social Sustainability Executive supports the hotel's corporate social responsibility and sustainability programmes, including community partnerships, environmental initiatives, volunteering activities, reporting and internal communications. Candidates are generally expected to hold a diploma or degree in communications, public relations, hospitality, sustainability, business or a related field. Strong writing, coordination, presentation and stakeholder-management skills are important, together with good organisation and attention to detail. Experience in CSR, ESG, community engagement, environmental projects or hotel operations is advantageous. The successful candidate should be proactive, socially responsible, comfortable working with different departments and external organisations, and able to manage projects and deadlines professionally during the contract period.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders brands. The group is known for warm Asian hospitality, attentive service, premium accommodation and strong food, wellness and leisure offerings. In Malaysia, Shangri-La operates well-established properties in destinations such as Kuala Lumpur, Penang, Kota Kinabalu and other resort locations. Sustainability, community involvement and responsible business practices form part of the group's wider corporate values. Employees typically work in multicultural teams and may receive benefits such as staff meals, training, hotel discounts and opportunities for career development, depending on the property and contract terms.
Malaysia offers varied opportunities in hotels, resorts, tourism, events, restaurants, retail, technology and shared services. Island and coastal locations such as Penang, Langkawi, Kota Kinabalu, Redang and Tioman provide a relaxed lifestyle, beaches, diving and a strong hospitality community, while Kuala Lumpur offers broader corporate career options. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in business and tourism. Living costs are generally moderate, although island resorts may have higher rental and transport costs. International employees normally need an employer-sponsored Employment Pass or other appropriate work authorisation; working on a tourist or social visit pass is not permitted. Employers usually guide the application process, but approval depends on immigration requirements and contract terms. Candidates should confirm accommodation, medical coverage, flights, tax and relocation support before accepting a position.
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