The Waiter/Waitress serves guests in Shangri-La Singapore’s Lobby Lounge, taking orders, delivering food and beverages, preparing tables, processing payments, and maintaining high service standards. Candidates should have relevant hospitality or restaurant experience, good communication skills, a friendly and polished manner, and the ability to work efficiently in a busy environment. Knowledge of food, beverages, service procedures, and hygiene standards is advantageous. The role requires teamwork, attention to detail, flexibility for shifts, weekends, and public holidays, and a genuine commitment to personalised guest service. Candidates should be physically able to remain standing for extended periods and handle several guest requests professionally.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired warmth, attentive service, and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La Singapore is a prominent five-star hotel set among extensive tropical gardens near Orchard Road. It offers luxury accommodation, restaurants, lounges, conference facilities, wellness services, and family-focused amenities. Employees work in a multicultural environment where guest satisfaction, professionalism, teamwork, and attention to detail are strongly valued. The company commonly provides training, career development opportunities, staff benefits, and exposure to international hospitality standards. Working at the hotel can offer useful experience for candidates seeking long-term careers in food and beverage, hotel operations, and luxury guest service.
Singapore is a compact, highly developed island city with strong opportunities in hospitality, tourism, finance, technology, healthcare, and logistics. Hotels and restaurants regularly seek service staff, although competition can be high and employers usually prefer candidates with relevant experience and good English. The culture is multicultural, blending Chinese, Malay, Indian, and international influences, with excellent food, public transport, safety, and healthcare. Life is convenient but relatively expensive, especially housing. Central areas are busy and modern, while neighbourhoods such as Katong, Tiong Bahru, and the East Coast offer a more relaxed atmosphere. Foreign workers generally need an employer-sponsored work pass; eligibility depends on nationality, qualifications, salary, and the applicable pass type. Confirm current requirements with Singapore’s Ministry of Manpower before accepting an offer. Budget for accommodation, transport, deposits, insurance, and daily expenses, and secure employment before relocating.
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