The Assistant HR Manager or HR Supervisor supports daily human resources operations, including recruitment, onboarding, employee relations, attendance, performance management, training coordination, payroll support, and compliance with Indonesian employment regulations. Candidates are generally expected to have a degree or diploma in human resources, business administration, or a related field, along with several years of hotel or hospitality HR experience. Strong communication, confidentiality, organization, problem-solving, and labor-law knowledge are important. Experience with HR systems and proficiency in English are advantageous. The successful candidate should be service-oriented, approachable, well presented, and able to work effectively in a multicultural, fast-paced hotel environment.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, JEN by Shangri-La, and Traders brands. Shangri-La properties are known for warm Asian hospitality, high service standards, premium accommodation, restaurants, wellness facilities, and extensive business and event services. In Indonesia, the company has operated prominent hospitality properties and typically offers employees exposure to international hotel practices, structured training, career development, and a multicultural working environment. Benefits may include meals, service charge, health coverage, accommodation or transport support, and staff rates, although these vary by property and contract.
Indonesia offers varied opportunities in luxury hotels, resorts, tourism, restaurants, aviation, wellness, and corporate services. Bali is the most popular destination for international hospitality workers, while Jakarta provides more corporate and urban opportunities; Lombok, Batam, Java, and other islands also have growing resort and tourism markets. Indonesian culture values politeness, respect for hierarchy, community, and religious diversity. Lifestyle ranges from busy city living to relaxed coastal communities, with generally affordable local food and transport, though rent in popular Bali areas can be high. Foreign nationals normally need employer sponsorship and an appropriate work visa or work permit; working on a tourist visa is not permitted. Employers commonly guide the application process. Research accommodation, healthcare, taxation, local customs, and contract benefits before relocating.
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