The Floor Supervisor oversees daily restaurant operations, coordinates service staff, assigns sections, maintains guest-service standards, and supports smooth food and beverage service. Candidates should have previous experience in a hotel or quality restaurant, strong communication skills, good knowledge of service procedures, and the ability to lead a team during busy periods. Fluency in English is generally required; additional languages are useful. The role requires a professional appearance, attention to detail, guest-focused attitude, problem-solving ability, and flexibility to work shifts, weekends, and public holidays. Experience with point-of-sale systems, reservations, and hygiene standards is an advantage.
Shangri-La is a luxury hospitality group founded in Asia and recognized for its hotels, resorts, and residences across the world. The company operates properties in major cities and leisure destinations, offering accommodation, dining, wellness, events, and personalized guest services. Shangri-La Singapore is a well-established luxury hotel known for its extensive gardens, refined restaurants, conference facilities, and strong service culture. Employees typically work in an international environment with structured operating standards, training opportunities, and career paths across hospitality departments. The company places emphasis on genuine care, professionalism, teamwork, and creating memorable guest experiences. Benefits and employment conditions vary by role and contract, but hospitality positions may include staff meals, uniform provision, medical benefits, service-charge eligibility, and opportunities for internal development.
Singapore is a modern, multicultural city-state with strong opportunities in hotels, restaurants, tourism, retail, technology, finance, healthcare, and logistics. English is widely used at work, while Mandarin, Malay, Tamil, and other languages reflect its diverse population. The lifestyle is safe, efficient, clean, and convenient, with excellent public transport, varied food, shopping, parks, and cultural attractions. Living costs are high, particularly for accommodation, so employees should compare employer housing support with rental expenses before relocating. Foreign workers generally need an approved work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and sector rules. The employer normally submits the application, and approval is not guaranteed. New arrivals should arrange valid travel documents, medical checks if required, local banking, mobile service, and suitable housing.
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