The Service Leader – Procurement (Cluster Procurement) is responsible for coordinating purchasing activities across Shangri-La properties, ensuring quality, cost efficiency and timely supply of goods and services. Candidates should have experience in hotel procurement, supply-chain management, purchasing or a related commercial function, together with strong negotiation, vendor-management and analytical skills. Knowledge of local suppliers, procurement systems, inventory controls and Malaysian business practices is valuable. The role requires integrity, attention to detail, clear communication and the ability to work with finance, kitchens, engineering, housekeeping and other operational teams. The successful candidate is expected to identify savings, maintain reliable supplier relationships, follow company policies and support consistent standards across the cluster.
Shangri-La is a global luxury hospitality group founded in Hong Kong and recognised for its distinctive Asian-inspired service. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Its properties typically combine accommodation with restaurants, meeting facilities, wellness services and leisure experiences. Shangri-La places strong emphasis on genuine care, personalised guest service, operational standards and colleague development. In Malaysia, the group has operated well-known city hotels and resort properties, serving business travellers, holidaymakers, events and local guests. A cluster procurement position supports more than one property, helping the company achieve purchasing efficiency while maintaining product quality, ethical sourcing and dependable supply. Employees can generally expect a structured international hotel environment with opportunities to work across departments and develop regional hospitality experience.
Malaysia offers varied career opportunities in hotels, resorts, restaurants, retail, technology, finance and shared services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Although Malaysia is a country rather than one island, its island destinations provide a relaxed lifestyle, beaches, diving and resort employment alongside city-based professional roles. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences reflected in food, festivals, language and everyday life. Living costs are moderate compared with many international destinations, though Kuala Lumpur and popular resort areas can be more expensive. Foreign employees normally require an employer-sponsored Employment Pass, with approval and documentation handled by the company. Candidates should confirm eligibility, contract benefits, accommodation, taxation, healthcare and relocation support before accepting an offer. English is widely used in hospitality, while Malay is the national language.
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