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The Restaurant Manager will oversee daily operations of the pool and beach bar, ensuring excellent guest service, efficient staffing, accurate cash handling, strong food and beverage standards, and compliance with health and safety procedures. Candidates typically need a diploma or degree in hospitality or a related field, several years of restaurant or bar supervisory experience, and strong knowledge of beverage service, inventory control, and basic financial reporting. The role requires confident leadership, good communication, problem-solving ability, flexibility with shifts, and a professional approach to managing guest requests and complaints. Experience in a luxury hotel or resort, especially in a tropical destination, is advantageous.
Shangri-La Group is a major luxury hospitality company founded in Asia and known for its hotels, resorts, residences, and related businesses worldwide. Its properties are recognized for warm Asian hospitality, personalized guest service, and high standards in accommodation, dining, wellness, and events. In the Philippines, Shangri-La operates established city and resort properties, including destinations serving leisure, business, and international travelers. Employees generally work in structured, service-focused environments with opportunities for hospitality training and career development. Benefits and working conditions vary by property and position, but resort roles may include service charge, meals, uniforms, staff accommodation, transportation, medical coverage, and employee travel privileges. The company places strong emphasis on guest satisfaction, teamwork, operational consistency, cultural awareness, and professional presentation.
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