Sales Manager (Jakarta Sales Office)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager will develop business for Shangri-La’s Jakarta sales office, build relationships with corporate clients, travel agencies, event organizers, and other partners, and achieve revenue targets. Requirements typically include a degree or diploma in hospitality, business, marketing, or a related field, together with several years of hotel or tourism sales experience. Strong knowledge of the Jakarta market, communication and negotiation skills, professional presentation, and an established business network are valuable. The candidate is expected to conduct sales calls, attend industry events, prepare proposals, maintain accurate account records, monitor competitors, and coordinate with hotel departments to deliver excellent client service. Flexibility for meetings, travel, and target-driven work is also expected.

About the employer

Shangri-La is a globally recognized luxury hospitality group founded in Asia and known for its refined service, distinctive properties, and warm Shangri-La hospitality. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes city hotels, island resorts, restaurants, meeting facilities, and wellness offerings serving business and leisure travelers. Shangri-La emphasizes personalized guest experiences, strong operational standards, employee development, and long-term relationships with customers and business partners. In Indonesia, the brand is associated with premium hotels and resorts serving corporate travelers, international visitors, conferences, weddings, and local celebrations. A sales role with the Jakarta office would typically support commercial growth by representing the brand to key accounts and connecting clients with suitable Shangri-La properties and services.

Working in Indonesia

Indonesia is an archipelago with varied opportunities across Jakarta, Bali, Java, Lombok, Batam, and other destinations. Jakarta offers the broadest corporate, hospitality, tourism, and sales employment market, while Bali and Lombok focus more on resorts, events, wellness, and leisure travel. Life can be energetic and affordable compared with many international cities, though Jakarta has heavy traffic; Bali provides a more relaxed lifestyle but higher costs in popular areas. Indonesian culture values hospitality, respect for elders, community, and relationship-building. English is useful in international hotels, while Bahasa Indonesia helps with daily life and local business. Foreign employees generally need employer sponsorship and an appropriate work permit and stay authorization before starting work; requirements can change, so confirm current rules with the employer and Indonesian immigration authorities. Relocation planning should cover accommodation, health insurance, taxation, transport, and document legalization.