Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring high service standards, guest satisfaction, smooth shift coordination and compliance with hygiene and safety procedures. Candidates should have experience in hotel or restaurant operations, strong communication skills and practical knowledge of food and beverage service. Supervisory experience, a guest-focused attitude, good organization and the ability to coach and motivate team members are expected. The role may involve staff scheduling, handling guest feedback, monitoring outlet presentation, supporting revenue targets and coordinating with the kitchen and other hotel departments. Flexibility to work shifts, weekends and public holidays is normally required.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognized for warm Asian hospitality, high service standards and a strong focus on guest experience. Shangri-La Singapore is a landmark luxury hotel located near Orchard Road, offering accommodation, restaurants, event facilities, gardens, recreational amenities and wellness services. Employees typically work in a multicultural environment with structured operating procedures and opportunities to develop careers in hotel management. The company places emphasis on professionalism, service excellence, teamwork and personalized guest care. Benefits and employment terms vary according to the position, department and applicable Singapore regulations.

Working in Singapore

Singapore is a compact island city-state with strong opportunities in hospitality, tourism, food and beverage, retail, finance, technology and healthcare. Its culture is multicultural, shaped by Chinese, Malay, Indian and international communities, with English widely used in business and daily life. The lifestyle is modern, safe and efficient, supported by excellent public transport, diverse dining, shopping, parks and easy access to regional destinations. Housing can be expensive, particularly in central areas, so many workers choose shared accommodation or neighborhoods outside the city center. Foreign employees generally need an employer-sponsored work pass, such as an S Pass or Employment Pass; eligibility depends on salary, qualifications and government requirements. Employers usually manage the application process. New arrivals should budget for rent, transport, deposits, healthcare and daily expenses, and confirm accommodation and work-pass terms before relocating.