Food & Beverage Supervisor (Outlets)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Food & Beverage Supervisor oversees daily operations in assigned outlets, ensuring high service standards, guest satisfaction, smooth shift coordination and compliance with hygiene and safety procedures. Candidates should have experience in hotel or restaurant operations, strong communication skills and practical knowledge of food and beverage service. Supervisory experience, a guest-focused attitude, good organization and the ability to coach and motivate team members are expected. The role may involve staff scheduling, handling guest feedback, monitoring outlet presentation, supporting revenue targets and coordinating with the kitchen and other hotel departments. Flexibility to work shifts, weekends and public holidays is normally required.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognized for warm Asian hospitality, high service standards and a strong focus on guest experience. Shangri-La Singapore is a landmark luxury hotel located near Orchard Road, offering accommodation, restaurants, event facilities, gardens, recreational amenities and wellness services. Employees typically work in a multicultural environment with structured operating procedures and opportunities to develop careers in hotel management. The company places emphasis on professionalism, service excellence, teamwork and personalized guest care. Benefits and employment terms vary according to the position, department and applicable Singapore regulations.