The Coffee Host welcomes guests, prepares and serves coffee and other beverages, maintains a polished service area, and supports an enjoyable dining experience. Candidates should have previous experience in a hotel, café, restaurant, or similar customer-facing role, along with good spoken English, a friendly personality, professional grooming, and strong attention to detail. Knowledge of coffee preparation and food-and-beverage service is helpful. The role requires flexibility to work shifts, weekends, and public holidays, while consistently meeting Shangri-La’s service standards. Candidates should be dependable, culturally aware, comfortable working in a team, and confident handling guest requests in a busy luxury-hospitality environment.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is recognised for warm Asian hospitality, attentive personal service, and premium guest experiences. Shangri-La properties typically offer accommodation, dining, wellness, events, and leisure facilities, serving both business and leisure travellers. In the United Arab Emirates, the company operates high-end hotels and resorts in prominent destinations, including Dubai and Abu Dhabi. Employees work in a multicultural environment with structured hotel operations and opportunities to develop careers in food and beverage, rooms, culinary services, guest relations, and other hospitality disciplines. Benefits for operational roles may include staff accommodation or housing support, meals, transport, medical coverage, annual leave, and travel benefits, depending on the property and employment contract.
The United Arab Emirates is not an island but a federation of seven emirates, with major hospitality opportunities in Dubai, Abu Dhabi, Ras Al Khaimah, and Fujairah. Hotels, resorts, restaurants, cafés, airlines, and tourism companies regularly recruit international workers. The culture combines Islamic traditions, Emirati heritage, and a highly international lifestyle; modest dress, respectful behaviour, and awareness of Ramadan customs are important. Life is modern and convenient, with excellent shopping, beaches, desert activities, public transport in major cities, and a generally high cost of living. Foreign employees normally require an employer-sponsored residence visa and work permit, with medical testing and Emirates ID registration. Employers often provide accommodation, transport, meals, insurance, and return flights, but contracts should be checked carefully. New arrivals should budget for deposits, personal expenses, and hot weather, and verify that recruitment fees are not being improperly charged.
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