Sales Coordinator

Job Description

The Sales Coordinator supports Shangri-La Singapore’s sales team with administrative and operational duties, including preparing proposals, contracts, reports and presentations, maintaining customer records, coordinating appointments, and responding to client enquiries. Candidates should have relevant hospitality, sales or business experience, strong organisational and communication skills, attention to detail, and confidence using Microsoft Office and hotel systems. The role requires a professional, service-focused attitude, timely follow-up, discretion when handling client information, and the ability to manage multiple priorities in a fast-paced hotel environment. Flexibility, teamwork and familiarity with corporate, leisure or group sales are valuable.

Company Info

Shangri-La Singapore is a luxury urban resort located near Orchard Road and is part of Shangri-La Group, an international hospitality company founded in Asia. The hotel is known for its landscaped grounds, premium accommodation, restaurants, meeting facilities and personalised service. It welcomes business and leisure travellers, families, wedding parties and major events, creating opportunities across rooms, food and beverage, sales, events and hotel operations. Employees typically work in a multicultural environment guided by Shangri-La’s focus on hospitality, guest care and professional service standards. The company offers exposure to luxury hotel operations and may provide training, staff benefits and career development opportunities, depending on the position and employment terms.

Destination Guide

Singapore is a compact, highly connected city-state with strong opportunities in hospitality, tourism, retail, finance, technology and international business. Hotel employees work with diverse guests and colleagues, and English is widely used in the workplace. The culture combines modern urban living with Chinese, Malay, Indian and international influences, reflected in food, festivals and neighbourhoods. Public transport is efficient, safe and extensive, while accommodation, dining and childcare can be relatively expensive. Singapore is hot and humid throughout the year, with frequent rain. Foreign applicants generally need an employer-sponsored work pass, such as an Employment Pass or S Pass; eligibility depends on salary, qualifications and government requirements. Employers often explain pass applications, but candidates should confirm current rules with Singapore’s Ministry of Manpower. Plan carefully for housing, healthcare, banking and relocation costs.