Laundry Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Laundry Manager oversees the hotel’s laundry and linen operations, ensuring high standards of cleanliness, hygiene, efficiency, and service. Requirements typically include several years of laundry or housekeeping experience, supervisory or management experience in a hotel or resort, knowledge of commercial laundry equipment, chemical handling, inventory control, and health and safety procedures. The successful candidate should be organized, physically capable, quality-focused, and comfortable managing staff, schedules, budgets, and external laundry suppliers. Shangri-La expects strong leadership, attention to detail, cost awareness, effective communication, and the ability to maintain consistent standards during busy operating periods.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian-inspired hospitality, high service standards, comfortable accommodation, restaurants, wellness facilities, and extensive meeting and leisure services. In the Philippines, Shangri-La operates prominent properties in locations including Manila, Cebu, and Boracay. The company employs colleagues across hotel operations, food and beverage, housekeeping, engineering, finance, sales, and guest services. Employees are generally expected to demonstrate professionalism, courtesy, teamwork, cultural awareness, and a strong commitment to guest satisfaction. Benefits and career development opportunities vary by property, position, and employment contract.