The Business Development Manager is responsible for identifying new business opportunities, building relationships with corporate clients, travel partners and event organisers, and contributing to revenue growth. Requirements typically include relevant experience in hotel sales, business development or account management, strong communication and negotiation skills, commercial awareness, and knowledge of the local market. The successful candidate is expected to meet sales targets, maintain an active client portfolio, prepare proposals, represent Shangri-La professionally, and work closely with the sales, revenue and operations teams. Hospitality experience and familiarity with CRM systems are advantageous. A valid Australian work right and flexibility to attend client meetings and industry events may also be required.
Shangri-La is a global luxury hospitality group founded in Asia and recognised for warm service, elegant accommodation and distinctive guest experiences. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and Australia. Its properties serve leisure travellers, corporate guests, conferences and social events, combining international standards with local culture. Shangri-La places strong emphasis on personalised service, employee development, responsible business practices and long-term relationships with guests and partners. In Australia, the brand is particularly associated with premium city hospitality, including its Sydney property, which offers accommodation, dining, events and panoramic harbour views. A Business Development Manager would typically support commercial growth by expanding corporate and group accounts, strengthening market partnerships and promoting the hotel to high-value clients.
Australia offers opportunities in hospitality, tourism, events, retail, healthcare, construction, technology and professional services, with strong demand in cities such as Sydney, Melbourne, Brisbane, Perth and regional tourist destinations. The culture is generally informal, multicultural and outdoors-focused, with an emphasis on work-life balance, direct communication and punctuality. Lifestyle options range from beaches and national parks to vibrant arts, dining and sporting scenes, although housing and transport costs can be high in major cities. Australia is not a single resort island, but it includes island destinations such as Tasmania, Kangaroo Island and the Whitsundays. Visa options may include employer-sponsored skilled visas, temporary skill shortage pathways, working holiday visas and student visas, depending on nationality and eligibility. Applicants should check current requirements with the Department of Home Affairs. Relocation usually requires a job offer, valid visa, tax file number, bank account and suitable health insurance.
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