The Assistant Human Resources Manager supports the hotel’s HR operations, including recruitment, onboarding, employee relations, training coordination, performance management, payroll support and compliance with Malaysian employment law. Candidates are generally expected to hold a degree or diploma in Human Resources, Business Administration or a related field, with several years of hospitality HR experience. Strong communication, organisation and problem-solving skills are essential, along with discretion when handling confidential employee matters. Experience with HR systems, labour regulations and multicultural workplaces is advantageous. The successful candidate should be approachable, service-minded and able to support both employees and management in a fast-paced hotel environment.
Shangri-La Group is a major international hospitality company headquartered in Hong Kong, operating luxury hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its properties are known for personalised service, comfortable surroundings and the brand promise of genuine Asian hospitality. In Malaysia, Shangri-La operates several well-known hotels and resorts, serving business travellers, leisure guests, families and events customers. The group places strong emphasis on employee development, service standards, teamwork and cultural awareness. An Assistant Human Resources Manager would typically work closely with department leaders and hotel employees to maintain a positive workplace, support staffing needs and ensure that company policies and local employment requirements are followed.
Malaysia offers varied opportunities in hotels, resorts, restaurants, tourism, retail, technology and corporate services. Major hospitality locations include Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and coastal resort areas. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences, and English is widely used in business and tourism. Lifestyle ranges from busy urban living to relaxed beach and island communities, with generally affordable food and transport compared with many international destinations. Foreign employees normally require an employment pass sponsored by the hiring company; eligibility depends on salary, qualifications and role, and approval must be obtained before starting work. Relocating staff should budget for accommodation, medical cover, transport and deposits, while checking local tax, work-permit and immigration rules. Malaysia’s tropical climate is warm and humid year-round, with regional monsoon seasons.
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